Sparkl Diamonds is a distinguished brand offering an exquisite collection of lab-grown diamond jewellery. Our pieces are crafted to the highest standards, combining the brilliance of diamonds with sustainable practices.

Lab-grown diamonds are real diamonds that are created in a laboratory setting. They have the same physical, chemical, and optical properties as mined diamonds but are produced using advanced technological processes, making them an ethical and environmentally friendly alternative.

Lab-grown diamonds are virtually identical to natural diamonds in terms of appearance and properties. They are graded and certified by the same standards as mined diamonds, ensuring their quality and value.

Yes, all our lab-grown diamonds come with a certification from a reputable gemological institute, detailing their characteristics and authenticity.

To maintain the brilliance of your Sparkl Diamonds jewellery, avoid exposing it to harsh chemicals, extreme temperatures, or abrasive surfaces. Clean your jewellery with a mild soap solution and a soft brush, and store it in its original packaging or a jewellery box when not in use.

You can place an order through our website by selecting your desired piece, adding it to your cart, and proceeding to checkout. You will be guided through the payment process and provided with confirmation details upon completion.

We accept various payment methods including major credit cards, debit cards, and secure online payment services. For more information on payment options, please refer to our checkout page.

Delivery times vary based on your location. For orders within the UAE, delivery typically takes between 2 to 7 business days. International delivery times may vary and will be provided at checkout.

Yes, we offer international shipping. Shipping costs and delivery times for international orders will be calculated at checkout based on your location.

Yes, once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery through our courier’s tracking system.

As all our pieces are made to order, we do not generally accept returns or exchanges. However, if you receive a damaged or incorrect item, please contact us within 7 days of delivery. For more details, please refer to our Refund & Return Policy.

You can reach our customer support team via email at admin@dargandiamonds.com or through WhatsApp at +971 525811011. We are available to assist you with any inquiries or concerns.

Yes, we offer customisation services for our jewellery pieces. If you have specific design preferences or wish to create a bespoke piece, please contact our customer support team for assistance.

We provide a warranty on the craftsmanship of our jewellery. This covers manufacturing defects but does not include damage caused by wear and tear, misuse, or alterations made by third parties. Please contact us for further warranty details.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at admin@dargandiamonds.com or +971 525811011. We will arrange for the return and replacement of the item in accordance with our Refund & Return Policy.

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