Shipping Policy

Production Lead Time

All lab-grown diamond pieces are made to order and require 6–8 working days for crafting prior to dispatch.

Insurance & Liability

All shipments are fully insured by the shipping partner until delivery.

A signature is required upon receipt, after which responsibility transfers to the recipient.

Shipping Schedule & Charges

Region

Estimated Delivery Time

Shipping Charges

United Arab Emirates

1–2 Business Days

Complimentary

GCC (Saudi Arabia, Qatar, Bahrain, Oman, Kuwait)

2–5 Business Days

Complimentary on orders above AED 3,000 - AED 300 on orders below

United Kingdom, United States, Canada

3–5 Business Days

Complimentary on orders above AED 4,500 - AED 500 on orders below

Rest of the World

5–8 Business Days

Complimentary on orders above AED 4,500 - AED 500 on orders below

Delivery timelines are estimates and may vary due to customs clearance and local regulations.

Key Information

  • Orders are shipped via trusted international carriers such as DHL or FedEx
  • We do not deliver to P.O. Box addresses
  • International shipments may require ID verification or additional documentation for customs clearance

 

Order Tracking

Once your order is dispatched, you will receive an email with tracking details to monitor your shipment in real time.

Packaging

Each order is securely packed and includes:

  • Purchased jewellery piece(s)
  • Relevant accessories (if applicable)
  • Certificate of Authenticity / Warranty Card
  • Packing slip with price details

Customs Duties & Taxes

For international orders, customs duties, taxes, or any additional charges may apply as per the destination country’s regulations. Customers are advised to check with their local authorities for applicable charges prior to placing an order.

Dargan Diamonds shall not be liable for any such duties, taxes, or additional charges.

Need Assistance?

For any questions regarding your order or delivery, our team will be happy to assist you.

Call or Whatsapp

+971 58 545 4085 | +971 52 581 01525

Email

support@dargandiamonds.com